Our goal is to protect and safeguard your personal data. As part of this commitment, we have updated our privacy policy to comply with the high standards of the new European data protection legislation, known as the General Data Protection Regulation (GDPR). This is part of our ongoing commitment to ensuring transparency in how we use your data and how we keep it secure.
This page explains how we use and process your personal data, how we use cookies, and how you can contact us if you have any questions about how we handle your data. If you do not agree with our privacy policy, you should stop using our website and services. We will be happy to assist you with any questions — email us at info@soosterfoundation.org.
The websites https://soosterfoundation.org and https://sooster.ee are owned and operated by Sooster Foundation SA (Harju maakond, Tallinn, Põhja-Tallinna linnaosa, Telliskivi tn 60a/5, 10412).
From time to time, we may make changes to this privacy and cookie policy. All changes will be announced on this page and prominently on the website.
When you visit our website, we may collect certain technical information, such as your IP address (a numerical address of your computer or device on the internet), information about your operating system, browser used, pages viewed, and other technical information about your device's operation. We collect this anonymous data to provide the best web experience for our customers and to ensure the proper functioning of the website for all users.
When you call or email us, we collect information about you, such as your email address and phone number, to handle your request or inquiry.
We may send you an email requesting feedback on your experience. This allows other customers to see honest reviews of our products and services. You can choose whether your name will appear in the review, whether only your initials will be shown, or whether you will remain anonymous.
We also retain your information to send you marketing materials that we think may interest you, with your consent. You can opt-out of such marketing materials at any time by clicking the unsubscribe link in an email or by using the relevant link on our website.
If you have agreed to receive our marketing communications, we may contact you from time to time via email asking for your feedback on our website and booking process. This allows us to continuously improve the website and customer service. Of course, you are not obligated to complete the surveys we send you.
We may send you order confirmations via email or postal mail, if you have requested this.
We may use your personal data to detect and prevent fraud or other illegal or unwanted activities.
We may use your personal information for the following purposes: Administering our website and business; Personalizing our website for you; Enabling you to use the services available on our website; Sending you goods purchased through our website; Providing you with services purchased through our website; Sending you statements, invoices, and payment reminders, as well as collecting payments from you. We may also use anonymous data for analysis to understand how our customers use our website and to improve our services.
We use social media (such as Facebook, Instagram, and other websites) to advertise our services and products featured on our websites.
We disclose personal data to the police or other government authorities as required by law or if necessary to prevent, detect, or prosecute criminal activity or fraud.
You have the right to review any information we hold about you. If you wish to do so or wish for us to delete all the data we hold about you, please email info@soosterfoundation.org.
In accordance with the GDPR, we take reasonable measures to prevent unauthorized use and access to your personal data. All credit card data you submit to our payment processing partner is protected by standard encryption technologies, and physical and technical restrictions are in place to prevent unauthorized access to our servers.
Our services are not intended for children under 18. Use of our services by children is permitted only with parental or guardian consent. If we become aware that we have knowingly collected information from a child under 18, we reserve the right to delete it from our systems.
We may occasionally amend our privacy policy. If we do so, we will clearly announce it on the website.
Cookies are small pieces of information stored on your computer or device when visiting almost any modern website. In fact, most websites, especially those where transactions occur or where information is retained between views of different pages, do not function without cookies. Cookies are text files, not computer programs, and they do not harm your computer or mobile device. We use them to improve your user experience on our website. We use cookies, for example, to remember that you have logged into our website and to help us understand your interests so we can tailor future visits. We also use cookies to measure how effective our advertising is and to understand how visitors use our website. We also use third-party cookies through our marketing and advertising partners. These "third-party cookies" allow us to display relevant ads to you on our website or other sites, such as Google. You can read Google's privacy policy and terms here: https://policies.google.com/technologies/partner-sites.
We use several types of cookies on our website. Some cookies (called "session cookies") are deleted immediately upon exit. Some cookies (called "persistent cookies") remain on your computer or device for a certain period even after you leave our website. They allow us to recognize your computer or device when you return.
These cookies, for example, that remember your device while browsing the site's pages, are essential as the site will not function without them.
In addition to essential cookies, we also use cookies to enhance the functionality of our websites, to remember your preferences, and to tailor the website to you.
To help us understand how you use our website.